Contact-Free Curbside Service now available
PLEASE NOTE: If you are sick, please stay home, do not come to the Library The Vermont Governor says you must self-quarantine if you are in contact with a person who has contracted COVID-19

You will need your Library card number and password in order to place holds online. Contact the Library for assistance.
Click here for step-by-step instructions on
how to place a hold in the public catalog (OPAC).

Update 6/18/2020:  The book drop is now open for returns.
Update 6/22/2020:  Interlibrary Loan is now available

1. Put in a request

2. Wait to hear from us

  • Once Staff have gathered your items, we will notify you to schedule a pickup time
  • Please allow one full business day for fulfillment

3. Pick-up your items 

  • WEAR a MASK to ensure everyone’s safety
  • When you arrive at the Library, call (802) 463-4270
  • Stay 12 feet away from Library steps
  • We will bring out your items to the table in front of the Library
  • Please wait until staff is back in the building, before picking up your items
  • PICK up your items, and DROP off returns on the table
  • NOTE: There will be NO person-to-person contact during the exchange, due to distancing rules and the difficulty of being heard through the masks at a distance.

4. Enjoy! 

We will make every effort to make this process accessible to all of our patrons. If you require additional help, please call 802-463-4270 and we will try to arrange alternative accommodations. 

Interlibrary loan remains suspended at this time.

You can tell us what you like to read and we’ll send you our recommendations by clicking here..

Thank you for your patience and understanding as we begin to provide services in a new way that is safe for everyone. Wait times may be longer than usual, and you may occasionally receive a busy signal when calling to request materials.

We miss you and hope you are doing well! ~ Rockingham Library Staff

FAQ

When is contact-free curbside service starting?
Contact-free curbside service is now available by appointment only.

Can I call to request items for contact-free curbside pickup?
Yes. Call 802-463-4270. Or place holds online with your Library card. Library staff will call to schedule an appointment when items are ready.

What are the checkout limits?
Checkout limit is 10 items per card, per request.

What can I get from the Library right now?
Only Rockingham Library items are available to borrow. When you search the KOHA catalog,  limit your search to Rockingham Free Public Library. Items that are currently checked out can be placed on hold.

Can I sign up for multiple appointments?
You may sign up for one appointment at a time. Families may make requests for multiple cardholders.

What if I am late for my appointment?
If you miss your appointment, call 802-463-4270 to reschedule. We will hold them for one week.

What if I need to cancel or change my appointment?
Call 802-463-4270 to cancel or change your appointment.

Can I request materials from other libraries?
Not at this time. Transit between libraries is suspended.

Can I come into the building to select materials?
No, the Library building remains closed.

Is your book drop open? Can we return materials?
Our book drop is not open. Call 802-463-4270 to schedule an appointment to drop off your items or return them when you pick up items.

Are the items we pick up clean?
Library staff are wearing masks and washing hands when handling materials. You can wipe materials down when you receive them but be mindful that some wipes hold a lot of liquid and may damage materials. Returned items are being quarantined for at least four days.

My home library is not the Rockingham Free Public Library. Can I still use your service?
Yes. As long as you have a valid library card in good standing, you are welcome to use our service. Cards are available for free to Rockingham residents and WNESU students and teachers. The Non-Resident 6-month card fee is $35.00.

Printing

If you have documents that need to be printed, call the Library at 802.463.4270 or email to [email protected] where they will be printed and we can either mail the prints back to you or arrange for a curbside pickup. Please include your name and phone number or mailing address, note any special requirements (double sided, color, etc.), and request only a reasonable number of pages.